Shipping Policy
Thank you for shopping with TrendNXT. This Shipping Policy explains how orders are processed, shipped, and delivered through our website.
1. Company Information
Business Name: TrendRoute LLC
Website: trendnxt.com
Email: trendroute.llc@gmail.com
Business Address:
30 N Gould St #23672
Sheridan, WY 82801
United States
2. Order Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- During high-demand periods, processing times may be extended.
Customers will receive a confirmation email once the order has been shipped.
3. Shipping Time Estimates
Estimated delivery times may vary depending on the destination, shipping carrier, customs processing, and product availability.
Typical shipping estimates:
- United States: 5–12 business days
- International Orders: 7–21 business days
Please note that delivery times are estimates and not guaranteed.
4. Shipping Charges
Shipping costs are calculated during checkout based on:
- Delivery location
- Product weight and dimensions
- Shipping method selected
Any applicable shipping fees will be displayed before completing the purchase.
5. International Shipping
We may ship to select international countries.
International customers are responsible for:
- Customs duties
- Import taxes
- VAT or local fees
- Any additional charges imposed by local authorities
These charges are not included in product or shipping prices unless stated otherwise.
6. Order Tracking
Once your order has been shipped, tracking information may be sent via email when available.
Tracking updates depend on the shipping carrier and destination country.
7. Delayed or Lost Shipments
While we aim to ensure timely delivery, delays may occur due to:
- Weather conditions
- Customs clearance
- Carrier disruptions
- Incorrect shipping information
- High shipping volume periods
We are not responsible for delays caused by shipping carriers or customs authorities.
If your order appears lost or significantly delayed, please contact us at:
ventures.bluearc@gmail.com
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
We are not responsible for orders delivered to incorrect addresses provided during checkout.
If you notice an address error, contact us immediately before shipment processing.
9. Failed Delivery & Returned Packages
If a package is returned due to:
- Incorrect address
- Failed delivery attempts
- Refusal to accept the package
Additional shipping charges may apply for reshipment.
10. Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with:
- Order number
- Photos of the damaged package/product
- Description of the issue
We will review the issue and provide appropriate assistance.
11. Policy Updates
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes will be posted on this page with an updated effective date.
12. Contact Information
For shipping-related questions or support, contact:
TrendRoute LLC
30 N Gould St #23672
Sheridan, WY 82801
United States
Email: trendroute.llc@gmail.com
Website: TrendNXT